1. Information We Collect
When you create or use an AlphaBitc account, we may collect information you provide directly to us, including your name, username, email address, account information and Bitcoin wallet address.
We may also maintain records connected to your use of the platform, including deposits, withdrawals, payouts, referral activity, account settings and support communications.
2. Technical Information
When you access AlphaBitc, certain technical information may be processed automatically. This may include IP address, browser type, device information, session information, timestamps and information needed to operate and secure the website.
3. How We Use Information
Information may be used to operate member accounts, process account activity, maintain transaction records, provide customer support, send account or transaction communications, detect technical or security issues, improve the platform and comply with applicable legal obligations.
4. Bitcoin Transaction Information
Bitcoin transactions occur on a public blockchain. Wallet addresses, transaction identifiers, amounts and other blockchain information may therefore be publicly visible and are not private in the same way as ordinary account information.
5. Service Providers
AlphaBitc may use third-party service providers to support website hosting, email delivery, infrastructure, security, market information or other platform functions. Information should only be shared with service providers where reasonably necessary for those services.
6. Data Security
AlphaBitc uses administrative and technical measures intended to help protect account information. However, no website, network, database or electronic transmission can be guaranteed to be completely secure.
You are responsible for protecting your password and for keeping your account credentials confidential.
7. Data Retention
Information may be retained for as long as reasonably necessary to operate accounts, maintain transaction and business records, resolve disputes, prevent abuse and satisfy applicable legal or operational requirements.
8. Your Information
You may contact AlphaBitc Support regarding questions about your account information or to request an appropriate correction to information associated with your account.
Certain transaction, security or business records may need to be retained even after an account is no longer active.
9. Children
AlphaBitc is not intended for children. Users must meet the minimum legal age required to use the service in their jurisdiction.
10. Changes to This Policy
This Privacy Policy may be updated when AlphaBitc services, practices or legal requirements change. The current version will be published on this page.
11. Contact
Questions concerning this Privacy Policy may be sent to support@alphabitc.online.